About IATA


Air is the safest way to travel. And safety is the number one priority for IATA and the airline industry. Over the last 10 years the accident rate has steadily declined to one accident for every 1.2 million flights.

In order to ensure safety for passengers, IATA advocates for airlines to comply with high safety standards, in terms of operational management and control system. The IATA Operational Safety Audit (IOSA) is key in this approach. IOSA is the first global standard for airline safety audits and plays a major role in making flying even safer. IOSA assesses airline operational management and control systems uses.

IOSA is a condition to get or maintain IATA membership. Increasingly, governments and civil aviation authorities have been using IOSA standards in their national safety programmes.

Learn more about IATA's safety activities


Ensuring security in the global air transport network is another industry priority. Since 2001 we have seen great improvements. Unfortunately, heightened security has brought inconveniences for travellers - long security lines and confusing and inconsistent rules.

IATA works with the United Nations' International Civil Aviation Organization (ICAO) to harmonise security measures across the globe with the goal of simplifying the entire travel experience One of IATA's programmes to improve security is to replace repetitive checks of passengers and their documents.

This initiative will make better use of technologies like biometrics, which allows information to be gathered and shared instantly with security service providers. This system provides a one-time identity check and verification giving passengers less hassle while travelling. Security is improved because processing "known" passengers quickly and efficiently frees valuable time and resources to concentrate on "unknown" passengers and other security risks.

It's just one example of what can be done through a coordinated, global approach.

Learn more about IATA's activities in Security and Facilitation


Environmental responsibility in aviation is IATA's promise to the 2.2 billion people who fly each year. The UN Intergovernmental Panel on Climate Change (IPCC) estimates that aviation's share of global CO2 emissions will only grow from today's 2% to 3% by 2050.

But this is still too much for IATA, who has set a goal for carbon-neutral growth enroute to a carbon-free future.

There are four ways to achieve this goal:
  • Improve technology of both aircraft and the fuel they use
  • Improve operations by shortening routes and reducing aircraft wait times to limit the amount of fuel burned
  • Address airspace and airport deficiencies to eliminate up to 12% of CO2 emissions
  • Create economic measures that can boost the research, development and deployment of new technologies
Learn more about IATA's activities and the Environment
Also check out www.enviro.aero.
View the film: Towards Zero Emission (wmv)

Health and Safety

Health-related issues are particularly important to IATA as they concern not only passengers and crew, but also aircraft operations, cargo transport, etc. Health matters range from duty time limitations for crew to transmission of communicable diseases and disinsection of aircraft.

IATA has set up a structure to contribute to an efficient and cost effective approach to handling medical issues in the airline industry.

With the joint expertise of IATA's Medical Advisor and airline medical authorities, IATA formed a Medical Advisory Group. The group advises IATA and the airline community on travel-related health issues, provides expert representation for the industry and partners with other organisations on medical and cabin health matters. The Medical Advisory Group also developed the IATA Medical Manual as a set of guidelines which focus on airline operations from a medical point of view.

IATA also works closely with World Health Organisation (WHO), the global authority on public health, on a range of issues including communicable diseases to help the aviation industry. Learn more about IATA's health-related activities

Simplifying the Business

In 2004, IATA launched the Simplifying the Business (StB) programme to change the way the air transport industry operates. Amidst rising costs for both passengers and airlines, IATA established five StB projects that would give better and faster service to passengers while reducing costs for the airlines. One of IATA's greatest events was the announcement on 1 June 2008 that 100% e-ticketing had been achieved. StB spearheaded the e-ticketing initiative which brought passenger check-in convenience to a new level.

The four StB projects:
  • Bar Coded Boarding Passes (BCBP): With BCBPs, boarding passes can be printed at home or paperless boarding passes can be accessed from a mobile phone for faster and more convenient web check-in. BCBPs also reduce paper by using only one boarding document for the entire journey
  • Baggage Improvement Programme (BIP): Lost baggage is a costly problem that affects both airlines and passengers. BIP aims to reduce the rate of mishandled baggage by improving handling processes to make sure that passengers get their baggage at the final destination
  • Fast Travel: The Fast Travel initiative will give travellers more control by designing a range of self-service options that will enable the passenger to manage many aspects of the departure and arrival processes
  • IATA E-freight: e-freight deals with the airfreight sector of the aviation industry and aims to take the paper out of the cargo process and use only electronic systems
Learn more about IATA's Simplifying the Business projects

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